FAQ
How do I start?
Sign up as a brand, fund your wallet, create a campaign with a brief, and launch. → Getting started
Do I see what each creator is actually paid?
Yes. Rates are transparent: you see the real rate agreed with every creator on your campaigns. The platform keeps no markup on any of them. → Pricing & money
What happens to my unused budget?
It's refunded to your wallet in full when the campaign closes. No minimum spend, no per-deal fee. → Budget & settlement
How long does a campaign take?
It depends on the brief, the pool, and how fast negotiations settle. You track every pipeline live — there are no black boxes. → Tracking progress
What if a creator doesn't work out?
Pipelines can end early — a creator declines, terms don't settle, or content isn't delivered. The record shows why, and the agent moves on to the next candidate. Money only moves on verified publication.
Can I pause or stop a campaign?
A campaign can be suspended, which freezes in-flight work for a wind-down period; signed deals run to completion, and unsigned ones are released. On close, unused budget is refunded.
Do you charge a platform fee?
No per-seat fee, no per-deal service fee, no markup on creator rates. The platform keeps no spread from budgets or commission campaigns — there is no hidden amount on either side.
Can I run multiple campaigns at once?
Yes. Each campaign is an independent unit of work with its own brief, budget, and pipelines. Create as many as you need — though starting with one is fine too. → Getting started
Can other brands see my data?
No. Isolation between brands is absolute — campaigns, wallets, and conversations are never visible to any other brand. → Wallet & ledger
Can I talk to a human?
Yes — every campaign is fronted by a persona, and you can write into the conversation at any time. For anything beyond that, contact us through the site's contact page. :::info Need a hand? Contact us — a human will get back to you. :::