Trust & transparency

CooCreator is built so that you don't have to take our word for anything. Trust comes from structural guarantees, not from promises.

1. Funds are escrowed

When you commit a budget, the money moves into escrow — it is held, not spent. Creators are paid out of escrow only on verified publication. At campaign close, whatever wasn't used is refunded to you in full. Money never quietly leaves your account for work that didn't happen.

2. Every money movement is a ledger event

Funds move through a fixed, ordered set of events — there are no off-book transfers:

budget_freeze  →  escrow_lock  →  escrow_release  →  budget_refund

Each event is recorded against the campaign or the specific deal it belongs to, and each is idempotent — a retry can never double-charge or double-pay. The ledger is the single source of truth for where every dollar is.

3. Rates are transparent

You see the real rate agreed with every creator on your campaigns — the platform keeps no spread and charges no markup, no per-deal service fee, and no per-seat fee. → Pricing & money

4. Every outbound message passes a safety gate

The agent that writes outreach is not the same component that approves it. Every message a creator receives has passed an independent Referee check first. If the Referee rejects a message, sending halts and a human is alerted — the agent can't talk its way past the gate.

What transparency does and doesn't mean

Transparency here means the rules are fixed and the record is complete. What stays private: other brands' campaigns, and the real human identity behind persona-fronted messages — you deal with a consistent persona, never with the identity of the person who happened to write a turn.

What everyone gets is a system where money is escrowed, every movement is logged, rates are visible, and every message is checked. That's the part we'll never blur.