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FAQ

How did you get my contact?​

Creators come from a curated pool and are contacted on the channels they actually use. If you'd rather not be approached again, just say so — the persona will mark your preference and you won't be re-approached.

Am I talking to a bot?​

You're talking to a CooCreator persona — a consistent, named contact who negotiates real terms and follows through on real commitments. The persona front never changes mid-conversation. → Personas

Is the rate I agree the rate I get?​

Yes. The number you settle on is locked into your contract when you sign, and it's the number that's paid out. The platform takes no cut. → Your rate

When do I get paid?​

Your rate is escrowed when terms are agreed and released to your wallet once your content is published and verified. → Getting paid

Do I need to sign anything?​

Yes — you sign the contract electronically, and you're the only signer. The signing link is sent to you; your signature is what locks your rate. → Signing & onboarding

What if I need a product sample?​

Samples are either shipped to you or reimbursed if you buy the product yourself — agreed during negotiation and tracked end to end. → Shipping & deliverables

Who sees my rate?​

You and the brand see the real rate you agreed. No other creator sees it, and no other brand sees you or your rate. There's no marked-up version anywhere.

Can I see what I've earned?​

Yes — your wallet shows your balance and every transaction that affects you: releases and refunds.